Frequently Asked Questions

 Frequently Asked Questions for Sunset.com

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Q: I requested a free trial issue, but a bill for Sunset magazine arrived before the issue.
A: Your free trial issue is absolutely free. You're under no obligation to subscribe before the free issue arrives. The mailing is simply an invitation to subscribe. If you continue to receive unwanted issues after you trial issue, please login to Customer Service and click the cancel subscription button.

Q: How can I get a copy of your writers’ guidelines?
A: Please query us if you’re interested in writing. Go to our guidelines for:


Q: How do I subscribe to the e-mail newsletter?
A: To preview newsletters and subscribe, click here

Q: Where can I get more information about your privacy policy?
Your privacy is important to us. Click here for details on our online information practices and the choices you can make about the way your information is collected and used at this Time Inc. site.

Q: Can I tour Sunset's garden?
A: The gardens are open for self-guided walking tours from 9 a.m. to 4 p.m. Mondays through Fridays (except holidays). Please call (650) 321-3600 between 9 a.m. and 4 p.m. if you have questions.

Q: When is the best time of year to visit the garden?
A: There is always something to see in Sunset's garden. The flower beds are replanted at least three times a year and there are more than 300 kinds of shrubs, trees, vines, ground covers, annuals, and perennials in the garden at any given time. However, springtime is an especially colorful time to visit.

Note: The gardens are closed around Celebration Weekend at the end of May and early June. Best to call ahead to be sure they will be open.

Sunset garden photos: Take a photo tour of Sunset's gardens in spring

Q: Is the Sunset garden universally accessible?
A: Yes, the Sunset garden is open to visitors in wheelchairs and motorized carts. A flat, paved path allows easy access. Wheelchairs are also available for guests who may need assistance.

Q: How do I arrange an educational tour for my school group?
A: Docent-led tours of the garden are available for school children in grades two through five. Tours are by reservation only and times are limited. Please call the reservation hotline at (650) 321-3600.

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